Member Service Center
Speak to a representative during regular business hours:
Mon-Fri: 8:30 a.m. – 5 p.m.
General Inquiries & Feedback
For general questions, information concerning our products and services, or to report an unsatisfactory experience, use the form below. Please do not use this form to submit confidential information such as your account number. If you have account specific questions please call our Member Service Center at 559.228.1997.
Inclement Weather Closings
Please be aware that our office may close, or operating hours may change, due to inclement weather. Closings and operating hour changes are publicized on our website and social media channels when possible. Thank you for understanding.